Last updated: 23/01/2017
YOUR PRIVACY IS IMPORTANT
LaunchCode Digital Ltd, (“Hive”) takes your privacy very seriously, and protecting our customers’ data is at the forefront of everything we do. Hive grew from a thought that the internet could be a much better place if users were free to communicate without persecution. We pledge never to sell, or otherwise transfer, your personal information to third-parties without consent on your behalf.
This document serves to describe how – and why – we use your data when you use any of our online services, including our website www.hive.cool, or any other websites owned by LaunchCode Digital Ltd (collectively, the ‘Site’).
INFORMATION WE COLLECT
When you visit the Site, we collect certain data which we need to collect in order to provide our services to users. When you visit our website for the first time, we will Cookie on your computer, which we may use to identify your browser when you visit our site. All the information that we collect about your use of our Site is attached to this cookie, as opposed to a personally-identifiable IP Address. Cookies are small data files which are stored on your computer’s data storage by your web browser, we may use these cookies to store login data, preferences and usage history. Your browser may offer you the ability to block cookies, but doing so would impair your use of our site.
When you sign up to subscribe to our mailing list, we will store a copy of your email address in our database, and we will only use this email address for occasional communications relating to our company and products. If you would like us to remove your email address from our database, please follow the instructions at the end of any emails we send to you, or email ‘STOP’ to [email protected].
When you choose to sign up to use our service, defined by when you submit the registration form on the Site, you are choosing to transmit your personal information to LaunchCode Digital Ltd. This data is stored on our servers in our databases, and will be linked to your user profile. Some of this data may be made public, based on the preferences you select. In order to protect this information, we use industry standard encryption techniques. By signing up to use our Site, you agree to receive administrative emails about your account or use of the Site.
Any other information you submit using our site is transmitted to our servers. This data may be displayed publicly, if you have chosen it to be. Otherwise, this data is stored securely by us on our servers.
If you want to invite a friend to the Site, you will need to provide us with their email address. If you do so, please make sure that you the friend will not mind us emailing them in the future.
Hive will never contact you and ask for your Hive password. If somebody does this, please report it immediately by sending an email to [email protected].
In order to better tailor our content, while also maintaining your privacy, we use a self-hosted Analytics provider. Our service tracks the websites you visit on our site, and logs the first three octets of your IP Address. It respects 'Do Not Track' requests, or you can opt out below:
SHARING YOUR INFORMATION
We try to limit how we share your information to only purposes that are necessary in running our service legally and transparently. The following are examples in which we may share your information with third parties:
If we are given a legal request for information from a government agency, which acts in the relevant jurisdiction, we will be forced to comply. We try our best to contest any baseless requests for information from anyone, but in some cases it is not feasible to do so. We will attempt to contact you in advance about any requests for your data from any agencies or individuals, but under some circumstances this is not possible.
We disagree with dragnet surveillance of online activity, so some of the things you do on our site (such as messaging) are encrypted as to prevent this type of surveillance. However, under the threat of legal action, and without any other option, it may be necessary for us to purposely break, or otherwise alter these services in order to assist a government to access your information. We will try any possible avenue before taking this action, including considering shutting down our services.
As of April 8th 2016, we have not received any requests from law enforcement to disclose user data. We have also never changed our services to facilitate the ability to see private messages or data of our users.
PRIVATE VERSUS PUBLIC INFORMATION
Since our Site is fundamentally a social network, you should assume that unless stated otherwise, content that you post may be visible to people other than you or your friends. This content may be indexed by search engines, and may be copied or otherwise transmitted by those who see your content.
We make it easy for you to remove your data and information from our site, using the relevant links or buttons. By performing one of these actions, we will try our best to remove your data as soon as possible. This data may, however, be stored in the regular backups that we make of all data stored on our Site.
Wherever possible, we will provide you the option to remove your personal data from our services. We may also provide you the option of how we will use your data in relation to advertising or site services. All of these choice will be available, in the future, under the ‘Data Choices’ section of our setting page.
CHILDREN UNDER THE AGE OF 13
We provide services to a wide demographic of users. However, since the laws are different for children under the age of 13, we do not knowingly allow under 13 year olds to access our services. If you know of anybody under the age of 13 that is using our site, get in touch and we will remove their information as soon as possible.
NOTICE TO USERS OUTSIDE OF THE UNITED KINGDOM
As a resident of a country which is outside of the United Kingdom, you accept that your data is stored and transmitted to and from the United Kingdom. This means that your data is subject the laws of this jurisdiction, no matter what country you reside in. Additionally, this means that Hive must comply with Data Protection laws enforced by the European Union.